Privacy Policy

1. Introduction

At Unumbers ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website at www.unumbers.com (the "Site") and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of our services, including but not limited to visitors to our Site, registered users, and customers who purchase numbers through our platform.

Please read this privacy policy carefully to understand our policies and practices regarding your personal data and how we will treat it.

2. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

2.1 Identity Data

This includes first name, last name, username or similar identifier.

2.2 Contact Data

This includes email address, billing address, and telephone numbers.

2.3 Financial Data

This includes payment card details. Note that we do not store complete payment card information on our servers. This information is processed securely by our payment processors.

2.4 Transaction Data

This includes details about payments to and from you and other details of products and services you have purchased from us.

2.5 Technical Data

This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.

2.6 Profile Data

This includes your username and password, purchases or orders made by you, your preferences, and feedback.

2.7 Usage Data

This includes information about how you use our Site and services.

2.8 Marketing and Communications Data

This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you including through:

3.1 Direct Interactions

You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

• Create an account on our Site;
• Purchase a number through our Site;
• Subscribe to our newsletter or publications;
• Request marketing to be sent to you;
• Enter a competition, promotion, or survey; or
• Give us feedback or contact us.

3.2 Automated Technologies or Interactions

As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

3.3 Third Parties or Publicly Available Sources

We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

4.1 Purposes for Which We Will Use Your Personal Data

We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so:

• To register you as a new customer: Processing your Identity and Contact Data to perform our contract with you.
• To process and deliver your order: Processing your Identity, Contact, Financial, Transaction, and Marketing and Communications Data to perform our contract with you and for our legitimate interests.
• To manage our relationship with you: Processing your Identity, Contact, Profile, and Marketing and Communications Data to perform our contract with you, to comply with a legal obligation, and for our legitimate interests.
• To administer and protect our business and this Site: Processing your Identity, Contact, and Technical Data for our legitimate interests and to comply with a legal obligation.
• To deliver relevant website content and advertisements to you: Processing your Identity, Contact, Profile, Usage, Marketing and Communications, and Technical Data for our legitimate interests.
• To use data analytics to improve our website: Processing your Technical and Usage Data for our legitimate interests.
• To make suggestions and recommendations to you: Processing your Identity, Contact, Technical, Usage, and Profile Data for our legitimate interests.

5. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in section 4 above:

• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• Regulators and other authorities who require reporting of processing activities in certain circumstances.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

We may transfer your personal data to countries outside of India. Whenever we transfer your personal data out of India, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
• Where we use certain service providers, we may use specific contracts approved for use which give personal data the same protection it has in India.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us using the details provided in section 12.

10. Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

11. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.